FAQ – Quick Assist
Frequently Asked Questions (FAQ)
Q: How long does delivery take?
A: Most orders are processed within 1–2 business days. Delivery within Canada usually takes 3–7 business days, and international shipping may take 7–14 business days depending on your location.
Q: Do you offer express shipping?
A: Yes, express and priority shipping options are available at checkout.
Most orders are processed within 1–2 business days. Delivery within Canada usually takes 3–7 business days, and international shipping may take 7–14 business days, depending on your location.
Yes, express and priority shipping options are available at checkout.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can also check your order status anytime in your account under “My Orders.”
Q: Can I change or cancel my order after placing it?
A: Orders can be changed or cancelled within 24 hours. Once shipped, we’re unable to make changes, but you may request a return after delivery.
Once your order ships, you’ll receive a tracking number via email. You can also check your order status anytime in your account under My Orders.
Orders can be changed or cancelled within 24 hours. Once shipped, we’re unable to make changes, but you may request a return after delivery.Orders can be changed or cancelled within 24 hours. Once shipped, we’re unable to make changes, but you may request a return after delivery.
Q: Do you accept returns?
A: Yes, most items can be returned within 30 days in unused condition. Please review our Returns Policy for details.
Q: How do I request a refund?
A: Refunds are processed once we receive and inspect the returned product. Refunds are issued to the original payment method within 3–5 business days.
Yes, most items can be returned within 30 days in unused condition. Please review our Returns Policy for details.
Refunds are processed once we receive and inspect the returned product. Refunds are issued to the original payment method within 3–7 business days.
Q: How do I know if a part fits my vehicle?
A: Use our Fitment Checker tool on each product page by selecting your vehicle’s Year, Make, and Model. If you’re unsure, our support team can confirm compatibility before purchase.
Q: Do your products come with a warranty?
A: Yes, most items are backed by a manufacturer’s warranty. Warranty details are listed on each product page.
Use our Fitment Checker tool on each product page by selecting your vehicle’s Year, Make, and Model. If you’re unsure, our support team can confirm compatibility before purchase.
Yes, most items are backed by a manufacturer’s warranty. Warranty details are listed on each product page.
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and secure checkout via Stripe. Financing options may also be available for certain purchases.
Q: How can I contact support?
A: You can reach us by WhatsApp, Messenger, phone, or email. Our support hours are Monday–Friday, 10:00–18:00, and Saturday, 10:00–15:00 (EST).
We accept major credit cards, PayPal, and secure checkout via Stripe. Financing options may also be available for certain purchases.
You can reach us by WhatsApp, Messenger, phone, or email. Our support hours are Monday–Friday, 10:00–18:00, and Saturday, 10:00–15:00 (EST).


